A product-oriented servant leader focussed on building and coaching fantastic teams and great leaders. Experience with large scale systems and hyper-growth organisations in banking, payments and loyalty.
September 2020 - Present
Trade Republic Bank, Berlin, Germany
Engineering Manager, Group Engineering Lead - Banking
August 2018 - August 2020
Klarna, Berlin, Germany
February 2019 - August 2020
Engineering Manager, Competence Lead - Pre-Purchase and Instant Shopping teams
- My teams tackle the purchase experience on merchant websites, promoting Klarna's different credit offerings to users and then driving them through an express checkout.
- 70% increase in monthly impressions, upwards of 800 million per month.
- Supporting 9 engineers across two teams distributed over three locations, working across the entire stack, though with a focus on infrastructure and deployment pipelines.
- Decreased team infrastructure costs by 36% through instance and service optimisations.
- Primarily responsible for execution and delivery of product, technical vision, managing day-to-day priorities and career development of engineers.
- Focus on team knowledge sharing through lunch & learns, heavy documentation, paired technical planning and goal discovery efforts.
August 2018 - January 2019
Engineering Manager, Competence Lead - Merchant Portal Platform
Offering a platform upselling Klarna's merchant offerings such as lending and advertising products, while providing the tools and services for internal stakeholders to serve up said products in the merchant portal
April 2018 - July 2018
Brolly, London, UK
Interim VP Engineering
January 2015 - April 2018
Yoyo Wallet, London, UK
June 2017 - April 2018
Head of Engineering
- Responsible for the entire engineering org of 21 across platform, web, mobile and DevOps, leading ICs and other managers.
- Focus on people management: mentoring, coaching, co-ordination of small, autonomous product-engineering teams, removing blockers, long-term product strategy, project management and recruitment.
- Revamped interview and onboarding processes across all roles, leading to 14 hires in six months.
- Formed a cross-functional organisation to drive away from toxic engineering vs non-engineering culture and to produce better collaboration and trust between departments.
- Led sales pitches concerning strategic partnerships across Europe.
- Launched the Harris + Hoole app while maintaining 99.9% crash-free rates on iOS and Android and 99.9% platform uptime.
- Reduced effective cost of payment from 2.8% to 0.7%.
- Drove GDPR compliance and bid to become PCI Level 1 compliant.
- Represented Yoyo on expert panels and presented at events hosted by the Developers Alliance.
April 2016 - May 2017
Mobile Lead
Launched the Caffé Nero app while leading a team of 6 mobile engineers across Android and iOS, shifting the organisation to a model of continuous deployment to beta channels and continuous delivery to production, shipping app store updates twice a week across three apps as presented at Mobile Innovation Summit London 2017.
January 2015 – April 2016
Senior Mobile Engineer
Building Yoyo Wallet for consumers on Android, iOS and Windows Phone alongside Yoyo Accept for merchants on Android.
June – December 2014
Orwell Group Ltd, London, UK
Software Developer
Leading mobile and e-wallet solutions in building a pan-European bank
July 2012 – May 2014
Highgate Labs Ltd, London, UK
Mobile Developer
Built Android client for Paddle mobile payments, while maintaining and adding functionality to the iOS client alongside full-stack R&D projects relating to Bitcoin wallets, contactless payment terminals and Bluetooth EPOS solutions.
BSc (Hons) Computer Science – 1st
University of Manchester, 2009-2012